Making Workplaces Human

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Musings on Language

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Is communication always destined to be flawed based on our individual skills and worldview around language?

Do we need to focus on our perfect use of language, either in the written or spoken form? Or, on being the best listener we can be?

Perhaps if both, or all, parties communicate with the intent to do their best at giving and receiving language, is that enough?

Of course we trust our people

I was listening to the leader of a large, multinational organisation speak recently. He was talking about the culture change process the company had implemented. One statement has stayed with me:

“Of course we trust our people.”

Which is great, because trust is so important to workplace culture.